As a resident of the city of Springfield, Massachusetts, you may have questions about your water and sewer services. The Springfield Water and Sewer Commission (SWSC) is responsible for providing safe drinking water and reliable sewer services to customers in the area. In this article, we’ll cover everything you need to know about SWSC, including how to pay your bill, contact information, job opportunities, and more.
What is the Springfield Water and Sewer Commission?
The Springfield Water and Sewer Commission (SWSC) is a public utility that provides water and sewer services to the City of Springfield and certain surrounding communities. It was founded in 1996 after the consolidation of the Springfield Water Department and the Springfield Wastewater Treatment Division. The commission is governed by a board of commissioners appointed by the mayor of Springfield and approved by the City Council. SWSC has around 200 employees and manages over 3,000 miles of water mains and sewers.
How to Pay Your Springfield Water and Sewer Bill?
Paying your Springfield water and sewer bill is easy and convenient. There are several ways to make your payment:
- Online Payment: You can pay your bill online through the SWSC website. Visit the “pay my bill” page and enter your account number and payment details.
- Automatic Payment: You can set up automatic payments by enrolling in the AutoPay program. Your payment will be automatically deducted from your bank account each month.
- Pay by Phone: To pay by phone, call the SWSC customer service line at (413) 787-6256 and follow the prompts.
- Pay by Mail: You can mail your check or money order to the SWSC billing address:
Springfield Water and Sewer Commission P.O. Box 995 Springfield, MA 01102-0995
How to Login into Your Springfield Water and Sewer Account?
If you have an online account with SWSC, you can log in to view your bill, payment history, and usage details. To log in, follow these steps:
- Go to the SWSC website and click on “My Account” at the top of the page.
- Enter your username and password.
- Once logged in, you can view your billing statements, make payments, and manage your account settings.
If you do not have an online account yet, you can easily create one by clicking on “Create an Account” on the login page.
Contact Information for the Springfield Water and Sewer Commission
If you need to contact the SWSC for any reason, there are several ways to get in touch:
- Phone: You can call the customer service line at (413) 787-6256 during business hours (Monday-Friday, 8:00 am – 4:30 pm).
- Email: You can send an email to [email protected].
- Mail: You can send mail to the following address:
Springfield Water and Sewer Commission 250 M St Indian Orchard, MA 01151
Job Opportunities at the Springfield Water and Sewer Commission
The SWSC employs a diverse workforce of professionals in various fields, including engineering, operations, administration, finance, and customer service. If you’re interested in working for SWSC, you can visit their website’s “careers” section to view job openings and apply online. Some of the positions currently available include water treatment plant operator, project manager, accountant, and customer service representative.
Conclusion
The Springfield Water and Sewer Commission is responsible for providing residents of Springfield, MA, with safe drinking water and reliable sewer services. With easy payment options, online account management, and various job opportunities, the SWSC strives to offer excellent service to its customers. If you have any questions or concerns about your water and sewer services, contact the SWSC for assistance.
FAQs
- How often are Springfield Water and Sewer bills sent out?
Bills are issued every quarter (three months).
- How can I report a water leak or sewer problem?
You can report a leak or problem by calling the SWSC customer service line at (413) 787-6256.
- What should I do if I can’t pay my Springfield Water and Sewer bill on time?
If you are unable to pay your bill on time, contact the SWSC customer service team to discuss payment arrangements.
- Can I view my payment history online?
Yes, you can view your payment history by logging in to your SWSC account online.
- How does the SWSC ensure the safety of the drinking water supply?
The SWSC regularly tests and monitors the water supply to ensure it meets state and federal standards for safety and quality.
