Goshen Water and Sewer: A Comprehensive Guide

Are you a resident or business owner in Goshen, Indiana? If so, understanding the city’s water and sewer systems is critical to your daily life. In this guide, we’ll cover everything you need to know about Goshen’s water and sewer infrastructure, from how it works to its pros and cons.

What is Goshen Water and Sewer?

Goshen Water and Sewer is the city-owned utility responsible for providing potable water and wastewater treatment services to Goshen residents and businesses. The system is managed by the Goshen Utilities Department and operates under the oversight of the Goshen Board of Public Works and Safety.

How Does Goshen Water and Sewer Work?

Goshen’s water supply comes from two primary sources: groundwater wells and surface water from the Elkhart River. The water is treated at one of two treatment plants before being distributed through a network of pipes to customers throughout the city. On the other hand, the city’s sanitary sewer system collects wastewater from homes and businesses via pipes buried beneath the streets. The sewage is then transported to the wastewater treatment plant, where it undergoes several stages of processing before being released back into the environment.

Who Manages Goshen Water and Sewer?

As mentioned earlier, the Goshen Utilities Department manages Goshen Water and Sewer. The department is led by a superintendent appointed by the mayor and overseen by the Goshen Board of Public Works and Safety, which is made up of three members appointed by the mayor.

Pros and Cons of Goshen Water and Sewer

Like any public utility, Goshen Water and Sewer has its advantages and disadvantages. Here are some pros and cons:


  • Affordable rates compared to nearby cities
  • High-quality drinking water
  • A comprehensive system of pipes and treatment facilities


  • Some residents have reported water quality issues
  • Sewer backups can occur during heavy rainfall events
  • Aging infrastructure may require significant upgrades in the future

Alternatives to Goshen Water and Sewer

While Goshen Water and Sewer is the primary utility provider for city residents and businesses, some alternatives are available. Private well systems provide an option for residents who prefer to manage their own drinking water supply. Similarly, septic systems offer an alternative to the city’s sewer system for those living outside of the city limits.

Tips for Managing Goshen Water and Sewer

Whether you’re a new resident or a long-time business owner, managing your water and sewer usage is essential to keeping your utility bills low and avoiding any potential issues. Here are some tips:

  • Fix leaks promptly to avoid wasting water and money
  • Be mindful of what you flush down the toilet
  • Use low-flow fixtures to conserve water
  • Avoid pouring grease down the drain

Step-by-Step Guide to Setting Up Goshen Water and Sewer

If you are a new resident or business owner in Goshen, setting up your water and sewer service is a relatively straightforward process. Here’s how to do it:

  1. Contact the Goshen Utilities Department to set up an account.
  2. Provide the necessary information, including your name, address, and contact information.
  3. Pay any required deposits or fees.
  4. Wait for the department to activate your service.

Comparing Goshen Water and Sewer to Other Cities’ Systems

Compared to other cities in the region, Goshen’s water and sewer system ranks favorably in terms of affordability and quality. However, some neighboring communities have more extensive networks of pipes and treatment facilities than Goshen.

The Best Features of Goshen Water and Sewer

Despite some of its drawbacks, Goshen Water and Sewer has several standout features. Here are some of the best:

  • Affordable rates
  • High-quality drinking water
  • Comprehensive system management


Goshen residents and business owners rely on the city’s water and sewer systems every day. While the infrastructure does have its drawbacks, it provides an essential service to the community. By understanding how the system works and managing your usage responsibly, you can ensure that your water and sewer bills stay low and avoid any potential issues.


Q: What should I do if I experience a water quality issue in my home? A: Contact the Goshen Utilities Department immediately to report the issue and request assistance.

Q: Can I pay my water bill online? A: Yes, Goshen Utilities offers online bill payment options for convenience.

Q: What should I do if I experience a sewer backup in my home? A: Contact the Goshen Utilities Department immediately to report the issue and request assistance.

Q: How often is the water supply tested for contaminants? A: Goshen Utilities tests the watersupply regularly, following state and federal guidelines. Testing occurs on a weekly, monthly, quarterly, or annual basis, depending on the type of contaminant being monitored.

Q: Are there any water usage restrictions in Goshen? A: At present, there are no water usage restrictions in place in Goshen. However, the city encourages residents and businesses to use water responsibly and wisely to conserve this precious resource.

Q: How can I learn more about Goshen’s water and sewer system? A: The Goshen Utilities Department website provides a wealth of information about the city’s water and sewer infrastructure, including how to set up service, paying bills, and conservation tips. Additionally, the department offers tours of its treatment plants to interested groups and individuals by appointment.

About Jason Mumm

With a deep love for the environment, I strive to improve and create clean water resources for the betterment of communities. Join me on this journey to preserve our planet and make a positive impact.

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